Redgrave is the country’s leading Information Law firm, offering an unmatched depth of experience in all facets of Information Governance, including records retention, data privacy, and defensible data disposition. Indeed, in 2023, for the fourth year in a row, Chambers & Partners ranked Redgrave LLP as the only top tier (Band 1) law firm in the area of eDiscovery and Information Governance.
We understand that information—about an organization’s customers, products, services, and operations—is the lifeblood of any business. What’s more, we know that legal and technical issues relating to information are inextricably intertwined.
We help clients develop policies and processes to address modern information technology environments and global workforces. We offer advice on ways to simplify and harmonize records and information management requirements so they can be understood, deployed, and followed throughout the organization. We also look for ways to integrate these requirements into new technology purchases and implementations to improve compliance with legal and regulatory obligations while decreasing downstream burdens from day one. We never stop looking for opportunities to help clients reduce costs and risks by defensibly disposing of information.
Redgrave’s Information Governance capabilities encompass a broad array of services, including advice and counsel related to:
- Defensible disposition processes and defensibility opinions for active or legacy data and physical records
- Data migration defensibility assessments, including for system conversions and the decommissioning of hardware
- Data loss investigations and related expert testimony
- Preservation and collection strategies arising from the implementation of new technologies, including cloud-based collaboration solutions such as Slack and Microsoft Teams
- Preservation and collection strategies arising from the retirement of old technologies
- Onboarding and offboarding of data driven by mergers, acquisitions, and divestitures
- Employee education and training
- Benchmarking and industry-leading practices
- Information Governance gap analyses and assessments
- Record retention policies, practices, and schedules
- Acceptable use and mobile computing policies
Some of the ways we have helped our clients include:
- Right-Sizing Preservation. We assisted a global manufacturing company with “right-sizing” its preservation of email, unstructured data, and enterprise systems while facing the challenge of global litigation relating to its business practices.
- Data and System Migrations to the Cloud. We advised an international Fortune 50 pharmaceutical company in decommissioning, consolidating, and migrating its active applications to the cloud, which included identifying and preserving data for legal hold and records retention.
- Migrations to Microsoft’s Office 365. We helped a global pharmaceutical company in migrating its email system from on-premises Exchange to Exchange Online, and in modifying discovery processes associated with its move to O365.
- Defensible Disposition. We advised a large utility on the defensible disposition of huge volumes of data from enterprise structured data systems, legacy email, hard drives, litigation databases, backups, and tens of thousands of physical documents from warehouses.
- Data Loss Investigation. We assisted a global energy company in assessing and remediating the loss of key custodian email data.
- Migration Validation. We helped validate and advise a financial services company regarding its migration of email from a legacy email archive environment to Exchange Online.
- Records Retention Policy & Schedules. We collaborated with an international bioscience company to update its Information Governance Policy and Records Retention Schedule to reflect best practices and current legal requirements.
- Legacy System Migrations. We evaluated and provided a legal opinion as to the defensibility of a heavily regulated financial services company’s four-year-long migration of data from a legacy mainframe environment to a state-of-the-art structured data environment.
- Discovery Processes. We have developed processes that help our clients conduct discovery across their chosen enterprise technologies, including cloud-based collaboration platforms (e.g., Slack, Google Hangouts, Microsoft Teams, Facebook Workplace).
First and foremost, Information Law is all that we do. Because of this singular focus, Redgrave spots issues that others may miss, and we offer solutions that others may overlook. Other ways the Firm brings value include:
- We are litigators. When we develop and document legally defensible solutions for our clients, we draw upon the experience as to how Information Governance solutions play in court and in investigations and audits.
- We are technology geeks. Our ability to ‘speak’ legal and IT together allows us to serve as translators and ensure that legal, IT, and business stakeholders stay aligned.
- We are trusted advisors. We get to know our clients and our advice is tailored to the circumstances rather than being a “cookie cutter” approach that fails to see, much less address, the differences and nuances in each corporate environment.
- We are uniquely qualified to address our clients’ Information Law issues, because we employ directors and advisors with a broad range of technical skills and knowledge (e.g., designing and testing software, writing SQL queries/reports, developing data migration strategies, configuring Microsoft 365) that are crucial to the business solutions we provide.
- We are adept at asking the right questions to narrow in on the critical issues introduced by the adoption of emerging and cutting-edge technologies.
- We have represented large and small companies with varying Information Governance profiles and challenges.
- We play well with others to serve our clients, and we often partner with Big 4 consulting firms, specialty consulting firms, technology providers, and outside counsel firms.